Contact information in bids
The site provides Buyers and Coders contact with the other party in 2 ways. First there is a site bidding system, which allows both parties to post responses back and forth. The system automatically emails the other party each time a new bid/comment is placed, and also notifies them in their 'to do' list. Second, there is a chat room that is on each bid request that allows real-time communication. To protect our fee, direct contact information is not allowed to be posted in any bid before funds are escrowed and doing so violates both the buyer and seller agreements. As we routinely monitor all bids, such activity can result in immediate dismissal. However, once funds are escrowed, this rule of course, no longer applies. After successful escrowing, we actually release the email addresses of both parties to each other. You can then decide on your own, whether you wish to share additional contact information with the other party or not. Please note, that we still highly recommend that you continue to communicate through the site bidding system as it documents the project and protects you in case a dispute should arise. However, on larger projects, sometimes more direct communication (such as phone, IM, etc.) is useful even before the funds are escrowed. To do this, the coder simply fills out the contact information they wish to release to the buyer in the 'my alerts/info release' section of their account and the information is automatically released to the buyer. Please note, that contact information is still never allowed on any bid. The "information release" system does it automatically...making contact information unnecessary.
Here is how it works:
1)The coder fills out the contact information that they wish to release to potential buyers under the 'my alerts/info release' section of their account: 2) When they place a bid on a bid request that allows contact (bid requests in either the "medium business project-$500+" category or the "large business project-$5000+" category), the buyer will see an extra link that does not normally appear:
3) Using this link, the buyer can then obtain the information that the coder has chosen to release. Below is the page that the link goes to.