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Wired on Friday: Coders all over the world are
now bidding for business in a novel online auction that matches
buyers with sellers.
Ian Ippolito, chief executive of Exhedra Solutions in Tampa,
Florida, set up the company called Rent A Coder because he realised
a lot of programmers needed help getting projects done.
"We saw an opportunity here," Mr Ippolito said. "People need
custom software developed."
He set up Rentacoder.com in January 2001 and it was making money
by its second month. By March 2003, the site was facilitating 1,478
software projects per month and by last month that figure had risen
to 5,628 completed projects.
The site is based on the eBay principle of individuals placing
bids for projects. For example, a company that needs to outsource a
software project will place details on the site and an estimation of
how much it expects to pay. Programmers who have the required
technical skills to complete the project can then bid on it. The
Rent A Coder site matches the companies (buyers) with the
programmers (sellers).
Mr Ippolito said, on average, companies receive 12 bids in 24
hours. At the moment, the site has 77,000 registered programmers
from hundreds of countries and 28,000 buyers. Most hear about the
site through word of mouth or find it on search engines. Last month,
the top three buyer countries were the US, Britain and Canada. The
Republic was eighth on the list. The top three countries for coders
last month were the US, Romania and India.
"If a company has a project it wants completed, we send out a
newsletter to our programmers telling them to come to the site and
bid," Mr Ippolito said. "Typically, there's a fixed price per
project."
Rent A Coder makes money by charging the programmer a 15 per cent
commission on every project he wins.
Brian Chase of Brian A. Chase & Associates, a software design
company in Dallas, Texas, looks at the 15 per cent commission as
"paying a lead to people who are bringing you sales. If I get $100
(€82.70) for a project, I don't mind giving Rent A Coder $15," he
said.
The buyers rate sellers and sometimes Mr Ippolito gives
ratings.
"We encourage the buyer and seller to go to each other on the
website and talk back and forth. If there's a dispute, we have an
arbitration system and a whole set of rules for it. If we notice
there is something wrong with someone's account and, after he has
lost three arbitrations, then we knock him from the site."
When a project is approved, Mr Ippolito asks the buyer to put
money in an escrow account to be paid to the programmer once he
completes the project.
"This way the distrust between the coder and seller is removed
because it allows the coder to know we have the money," he said.
About 89 per cent of Rent A Coder's business is repeat. While a
few of its buyers belong to multinational companies, most are
typically entrepreneurs with small staff or small companies that
don't have the resources to find programmers. The reason companies
use the site, Mr Ippolito said, is for the wide selection of
programmers, the escrow account and instant bids.
Rent A Coder currently has more than 1,000 projects up for bid
and lists anywhere 70-130 new projects on the site every day. Buyers
place the projects in no more than five categories. Then, coders can
choose to customise the site (and their email notifications) so that
they only see projects in categories where they specialise.
There are 55-60 technical categories on the site. Luke Richey,
president of Tometa Software in Spokane, Washington, who has used
the site both as a buyer and seller over the past two years, says he
can write code in 35 different languages.
"It's changed our business model completely," Mr Richey said.
There are four people in his company, all programmers. He bids on
the larger projects - that is, those that pay $5,000 or more and
could take two months to complete.
"Our company is ranked number three on the site due to ratings
our customers give us," Mr Richey said. "It took some effort for us
to get to the top 10. It's the first rating that's hard to get."
Most of his clients come from Britain or the United States.
When bidding, Mr Richey said, he can't see other coders' prices
and so "it's a delicate balance between making money and not making
money". All the same, he thinks it's a "great spot to get work and
when we need to get work done". He takes a close look at about 10
projects every day. He gets accepted on one bid per week and hires
someone to work on a project every two weeks.
Prior to Rent A Coder, it was possible to find programmers by
making several phone calls and trawling through search engines on
the Web.
"We were doing this," Mr Richey said, "but finding clients and
coders was immensely more difficult."
While the site does have competitors, most notably,
scriptlance.com, guru.com and elance.com, they are not as customised
towards software development and don't have the critical mass.
"We've used other sites but we're not as happy with them as we
are with this," Mr Chase said. "This is open and there is no risk
for either party until you've signed the deal. Other sites want to
charge a monthly fee whether they send business your way or
not."
As a programmer for more than 30 years, Mr Chase said, he can
help a company build an in-between system that will enable its Unix
database and Windows QuickBooks to generate invoices. "My niche is
going for a genre that's not marketed by Microsoft or Symantec," he
said.
He limits active projects to two or three a month. "I decide how
closely we match what we're looking for in a customer and the dollar
figure," Mr Chase said.
Like Mr Richey he tends to go for the larger projects but will
bid on a lower-paid project if it will open up leads to clients.
"Once you get in with a company, they'll request you over and
over again," he said.
Mr Chase typically deals with a middle manager in the buyer
firm.
Generally, all transactions between a buyer and coder occur
electronically. On larger projects, "we're allowed direct
communication over the phone and sometimes we use instant messenger
to chat online," said Mr Chase, who thinks this type of business
arrangement will grow in the future.
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The Irish Times |